Sr Manager, Reliability Engineering and Operations
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
As a Sr. Manager in Client Trading Experience Technology (CTET), you will lead System Availability Engineering (SAvE) Teams for Trading platform, playing a critical role in ensuring availability of Trading systems, and guiding the development, automation, tooling and realization of SRE best practices. You will be responsible for:
- Identifying tactical and strategic opportunities to improve service health, performance, reliability, and telemetry across Trading Platform
- Leading the team with data driven mindset focusing on addressing key performance metrics such as MTTD, MTTR, Availability in close collaboration with Trading development and IT Operations teams
- Leading the design, architecture and implementation of availability and resiliency roadmap that delivers on modernized tooling and metrics.
- Working closely with development team to define a sustainable operating model for Trading applications focusing on platform scale, availability, fault tolerance and performance.
- Leading the automation and IaaC practices to ensure teams are following patterns to ensure repeatability, consistency and portability.
- Identifying toil and technical debt, develop a comprehensive plan and lead the team through the process of execution.
- Driving a shift-left mindset and influence architectural decisions to ensure resiliency and scale at the outset of software development process.
- Being a hands-on technical leader who will lead the team from the front and be able to inspire thought leadership in the team.
What you have
Required Qualifications:
- 10+ years of software development and site reliability engineering experience supporting production applications in any public cloud environment, PCF and IaaS.
- 7+ years in DevOps engineering leadership focusing on complementing production operations with automation and tooling initiatives.
- 7+ years of people leadership, supporting highly technical individuals including performance management, talent development, driving efficiencies and talent engagement.
- 5+ years of experience defining, driving and implementing operational best practices (SLOs, SLIs, Error Budgets, Monitoring errors, capacity planning, blameless postmortems and toil management).
- 5+ years of experience with CI/CD tools, logging, observability and telemetry solutions (Bitbucket, Bamboo, Github, Jenkins, Datadog, Splunk, Prometheus, Grafana etc.)
- Proficient in programming languages to automate repeatable processes and building IaaC solutions (Python, CloudFormation, Terraform)
- Knowledge of NoSQL databases (Aerospike, MongoDB preferred)
- Knowledge of IBM MQ, RabbitMQ and Kafka
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Required Qualifications:
- 10+ years of software development and site reliability engineering experience supporting production applications in any public cloud environment, PCF and IaaS.
- 7+ years in DevOps engineering leadership focusing on complementing production operations with automation and tooling initiatives.
- 7+ years of people leadership, supporting highly technical individuals including performance management, talent development, driving efficiencies and talent engagement.
- 5+ years of experience defining, driving and implementing operational best practices (SLOs, SLIs, Error Budgets, Monitoring errors, capacity planning, blameless postmortems and toil management).
- 5+ years of experience with CI/CD tools, logging, observability and telemetry solutions (Bitbucket, Bamboo, Github, Jenkins, Datadog, Splunk, Prometheus, Grafana etc.)
- Proficient in programming languages to automate repeatable processes and building IaaC solutions (Python, CloudFormation, Terraform)
- Knowledge of NoSQL databases (Aerospike, MongoDB preferred)
- Knowledge of IBM MQ, RabbitMQ and Kafka
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.