Sr. Manager, Workplace Services Field Enablement Lead
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site 4 days per week in the specified location(s).
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
Workplace Service Sales & Field Enablement is a multi-faceted organization which supports frontline professionals and a variety of internal partners through Field Enablement, Field Communications, Workplace Service Knowledge Management, CRM Strategy, and Data Analytics. Within the broader org, the Workplace Services Sales and Field Enablement team is responsible for partnering across lines of businesses, product owners, and integration managers on the development and execution of support strategies for initiatives impacting client-facing professionals.
What You’ll Do
The Sr. Manager, Field Enablement Lead plays a critical role in ensuring the field is equipped not just with tools and information, but with clear, consistent, and effective ways of working. You will focus on driving successful change adoption, building and scaling field best practices, identifying opportunities to simplify workflows, strengthen execution, and improve efficiency across Workplace Services.
Change Management & Field Adoption
- Lead change management efforts for key initiatives impacting the field, ensuring changes are clearly understood, adopted, and sustained.
- Partner across stakeholders, e.g. with digital, analytics, operations, and leadership teams, to translate changes into clear field impacts.
- Define what’s changing, why it matters, and what the field needs to do differently.
- Identify adoption risks and proactively design reinforcement strategies to drive behavior change.
Field Best Practices & Ways of Working
- Partner closely with sales and relationship management leaders to understand how the field works today.
- Identify, document, and scale field best practices that improve consistency, effectiveness, and outcomes.
- Develop clear, role‑based guidance that defines how work should be done—not just what needs to be done.
- Ensure best practices are embedded into existing workflows, tools, and routines rather than creating net‑new burden.
- Identify friction points, duplication, and inefficiencies in field workflows, tools, and processes.
- Champion opportunities to simplify, streamline, or standardize ways of working.
- Maintain feedback loops with the field to continuously refine processes based on real‑world use.
Enablement Execution & Partnership
- Serve as the quarterback across the Sales and Field Enablement team to ensure efforts are aligned and cohesive.
- Ensure field enablement materials are clear, actionable, and grounded in how the field operates.
- Help connect strategy, metrics, and execution, ensuring the field understands how success is defined and measured.
- Support leadership by providing insight into what’s working, what’s not, and where the field needs clarity or reinforcement.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications:
- Experience in field enablement, change management, sales operations, or business process improvement in a field‑facing environment.
- Strong understanding of how sales and relationship management teams operate day‑to‑day.
- Demonstrated ability to drive adoption and behavior change, not just deliver content or process.
- Ability to translate complex changes into simple, actionable guidance.
- Strong partnership skills with the ability to influence across functions without formal authority.
- A field‑first mindset with a focus on clarity, efficiency, and practical execution.
- Comfort operating in ambiguity and helping define structure, standards, and ways of working.
In addition to the salary range, this role is also eligible for bonuses or incentive opportunities.
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What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications:
- Experience in field enablement, change management, sales operations, or business process improvement in a field‑facing environment.
- Strong understanding of how sales and relationship management teams operate day‑to‑day.
- Demonstrated ability to drive adoption and behavior change, not just deliver content or process.
- Ability to translate complex changes into simple, actionable guidance.
- Strong partnership skills with the ability to influence across functions without formal authority.
- A field‑first mindset with a focus on clarity, efficiency, and practical execution.
- Comfort operating in ambiguity and helping define structure, standards, and ways of working.
In addition to the salary range, this role is also eligible for bonuses or incentive opportunities.
#workplacejobs
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.