Sr. Manager, Change Management
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
At Schwab, we put clients and employees first. We are guided by integrity, care, and a shared commitment to helping one another succeed. Here, your work matters. You will do meaningful, impactful work while growing your career, building trust, and delivering exceptional service. We support you in owning your tomorrow through development, opportunity, and firm growth.
If you are passionate about improving the employee experience and helping leaders navigate change, join the Change Management Center of Excellence within the Strategy Enablement team in Human Resources. Our mission is to help Schwab become the best version of itself through simple, scalable, and industry-leading change practices.
As a Senior Manager, Change Management, you will lead change efforts for critical HR and business initiatives. You will focus on the people side of change by reducing resistance, accelerating adoption, and enabling sustained behavior change so our people can do extraordinary work for our clients. You will serve as a trusted advisor, delivering strategic consulting and strengthening firm-wide change capability through the Change@Schwab community and the broader enterprise change program.
Key responsibilities include:
- Leading change management for cross-functional, enterprise-wide initiatives
- Developing and executing detailed change strategies, including impact assessments, readiness evaluations, and sponsor plans
- Designing and delivering change tactics, communications, and training
- Partnering closely with leaders, project teams, and center of excellence stakeholders to drive outcomes
- Defining success measures and KPIs to ensure sustainable change
- Driving simplicity and scale to improve efficiency and embed lasting transformation
What you have
To ensure we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications:
- Bachelor’s degree in Industrial Organizational Psychology, Organizational Development, Organizational Change, Business Administration, or a related field, or equivalent practical experience.
- 5+ years of experience in a dedicated organizational change management or consulting role, with a demonstrated record of leading change in large, complex organizations.
- Strong business acumen with the ability to translate business priorities into practical, scalable change management strategies.
- Proven ability to influence senior leaders and build commitment, engagement, and alignment across stakeholder groups.
- Advanced visual storytelling skills, including the ability to develop clear, compelling, client‑ready PowerPoint presentations and supporting materials.
- Consultative, collaborative problem‑solver who partners effectively across functions to design and deliver change solutions.
- Highly collaborative working style, with a strong ability to build trust, credibility, and productive relationships.
- Excellent facilitation, presentation, and written and verbal communication skills.
- Demonstrated strength in relationship management, including influencing without authority in matrixed environments.
- Ability to think strategically while also executing effectively on both near‑term and long‑term initiatives.
- Execution‑focused and resilient, with the ability to manage competing priorities, adapt quickly to change, and deliver results under pressure.
Preferred Qualifications:
- Prosci Change Management Practitioner certification or other relevant change management certification.
- Experience leading enterprise‑scale change initiatives across a broad range of transformation types, including process, technology, culture, and organizational shifts.
- Experience working within a matrixed Human Resources organization aligned by Centers of Excellence.
- Experience in the Financial Services industry or another highly regulated environment.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
To ensure we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications:
- Bachelor’s degree in Industrial Organizational Psychology, Organizational Development, Organizational Change, Business Administration, or a related field, or equivalent practical experience.
- 5+ years of experience in a dedicated organizational change management or consulting role, with a demonstrated record of leading change in large, complex organizations.
- Strong business acumen with the ability to translate business priorities into practical, scalable change management strategies.
- Proven ability to influence senior leaders and build commitment, engagement, and alignment across stakeholder groups.
- Advanced visual storytelling skills, including the ability to develop clear, compelling, client‑ready PowerPoint presentations and supporting materials.
- Consultative, collaborative problem‑solver who partners effectively across functions to design and deliver change solutions.
- Highly collaborative working style, with a strong ability to build trust, credibility, and productive relationships.
- Excellent facilitation, presentation, and written and verbal communication skills.
- Demonstrated strength in relationship management, including influencing without authority in matrixed environments.
- Ability to think strategically while also executing effectively on both near‑term and long‑term initiatives.
- Execution‑focused and resilient, with the ability to manage competing priorities, adapt quickly to change, and deliver results under pressure.
Preferred Qualifications:
- Prosci Change Management Practitioner certification or other relevant change management certification.
- Experience leading enterprise‑scale change initiatives across a broad range of transformation types, including process, technology, culture, and organizational shifts.
- Experience working within a matrixed Human Resources organization aligned by Centers of Excellence.
- Experience in the Financial Services industry or another highly regulated environment.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.