Senior Manager, Risk and Supervision
Your Opportunity
Your opportunity
At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Retail Supervision and Risk Management (RSRM) is an independent group responsible for providing supervisory support through direct supervision, escalation, oversight, analysis, and supervisory risk assessments, to Schwab’s Investor Services. Retail Supervision and Risk Management’s vision to be a trusted independent partner of all Schwab stakeholders promotes business growth through effective risk management. We strive to improve business outcomes by providing and applying practical, consistent, effective, and unbiased risk guidance that is grounded in a deep understanding of business goals as well as the regulatory and industry environment.
The Risk and Supervision Officer functions as an extension of business leadership team, while functioning independently, or with minimum guidance, in supporting the firm’s business objectives. While proactively mitigating risk, the RSO identifies areas of concern and handles day-to-day issues as they arise from the field and partners with a focus on business ethics and regulatory and compliance practices.
Works with the business leadership and S&C leadership on the communication, integration and implementation of supervisory initiatives.
Ensures business leadership is aware and involved in managing supervisory and risk management issues through regular meetings, reporting/metrics and escalations.
Serves as a point of escalation for employee conduct issues, policy violations and disciplinary considerations
Communicates with Branch Managers, Team Managers, licensed reps and/or central delegate teams to resolve supervisory inquiries
Able to measure risk and make independent decisions in an ambiguous environment
Coordinates with peers, field leaders, supervisors and analyst teams to identify trends and patterns across branches, regions and/or the business line
Represents S&C and demonstrates leadership through active participation on firm projects and working groups as assigned. Can think strategically, independently define next steps and drive/execute with limited guidance.
Effectively influences and gain support of other areas of the firm in delivering solutions.
Initiates amendments to current policies and procedures as appropriate, has a strong understanding of the firm’s Risk Management infrastructure and escalates risk accordingly.
Builds a high performance/high productivity work environment, prioritizes tasks and produces a strong work product
Has a strong professional presence, is self-aware and highly engaged
Must be able to maintain an overall vision of assigned projects and communicate the status to all levels of senior leadership.
Provide coaching and guidance to the field and business partners on policies and procedures in a way that promotes risk awareness and a strong culture of compliance.
What you have
Required Qualifications:
Series 7, 66 (or 63/65), 9/10 or 8 (or 24/53/4)
5-7 years’ experience in supervision and regulatory matters
Preferred Qualifications:
Strong industry acumen, self-starter and ability to work with minimal supervision
Ability to multi-task, prioritize, problem-solve, trouble shoot and follow-up are essential
Ability to define problem areas and analyze risk, develop policy, procedures and controls to effectively supervise and mitigate risk
Must work well under competing deadlines and possess strong organizational skills
Excellent oral and written communication skills
Must be results driven and innovative while also collaborative and authentic. Should be disciplined in their approach, accountable and able to influence others in a sometimes-ambiguous environment.
Undergraduate degree in Business, Accounting, Finance or related discipline preferred
Prior leadership/team management experience
Strong knowledge in all Microsoft applications; Excel, Word and PowerPoint
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Required Qualifications:
Series 7, 66 (or 63/65), 9/10 or 8 (or 24/53/4)
5-7 years’ experience in supervision and regulatory matters
Preferred Qualifications:
Strong industry acumen, self-starter and ability to work with minimal supervision
Ability to multi-task, prioritize, problem-solve, trouble shoot and follow-up are essential
Ability to define problem areas and analyze risk, develop policy, procedures and controls to effectively supervise and mitigate risk
Must work well under competing deadlines and possess strong organizational skills
Excellent oral and written communication skills
Must be results driven and innovative while also collaborative and authentic. Should be disciplined in their approach, accountable and able to influence others in a sometimes-ambiguous environment.
Undergraduate degree in Business, Accounting, Finance or related discipline preferred
Prior leadership/team management experience
Strong knowledge in all Microsoft applications; Excel, Word and PowerPoint
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.