Senior Manager, Corporate External Affairs
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Schwab’s Corporate Affairs team creates value by engaging stakeholders in Schwab’s story, building trust, and protecting and strengthening the firm’s reputation. We are shapers and protectors of Schwab’s communications, culture, and reputation, building connections with key stakeholders.
In this role, you will enhance and protect our reputation as a trusted leader in financial services and will be responsible for the development and execution of corporate initiatives and executive thought leadership opportunities that align with corporate priorities and strategies. You will also support the advancement of traditional and non-traditional media relations efforts.
Overview:
- Lead “always-on” campaign management for high-priority corporate communications initiatives, proactively orchestrating integrated approaches that sustain momentum, amplify key brand narratives, and ensure agile response to emerging opportunities and challenges.
- Identify and support high impact speaking engagement opportunities for select members of Charles Schwab’s corporate executive council and spokespeople, partnering to secure placements at premier financial and business events.
- Support message development and management, drafting compelling messages and content —including keynotes, panel remarks, media statements, op-eds, and digital commentary that are tailored for both industry and consumer audiences.
- Develop communications content for range of external needs, ensuring consistent, impactful communications across external channels and audiences.
- Partner with Schwab’s Corporate Digital Reputation Team on “digital-first” approaches to external communications, leveraging a mix of owned, earned, and paid digital channels to maximize reach and engagement.
- Develop and implement a forward-looking communications approach to identify and engage new and emerging media profiles, digital outlets, and influential personas, cultivating relationships that expand the organization’s reach and ensuring message resonance within rapidly evolving media landscapes.
- Collaborate closely with key partners in Corporate Affairs and across the firm, including marketing, legal, compliance, investor relations, and business unit teams, among others, to ensure alignment, accuracy, and amplification of messaging across all touchpoints.
- Monitor and measure communications impact using advanced media analytics; recommend and implement continuous improvements for greater influence and reputation protection.
- Partner closely with a high-performance team of communications professionals and agency partners, fostering a culture of accountability, innovation, and integrity.
Please Note: We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). This role is expected to be in the office 4 days a week.
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required qualifications:
- BA/BS degree in Communications, Public Relations, Journalism, Finance, or a related field.
- 8+ years of experience in corporate communications, media relations, or public relations.
- Experience in the financial services sector or similar regulated industries highly preferred.
- Strong media relationships in financial and/or business press, with experience shaping proactive and reactive narratives.
- Clear record of advancing executive thought leadership and media influence for complex, highly regulated organizations.
- Demonstrated expertise in digital-first communications strategies and a deep understanding of the media landscape.
- Ability to distill complex and regulated subjects into clear, engaging communications that resonate with diverse audiences.
- Proven success in securing high-profile speaking engagements and building executive visibility programs.
- Experience managing sensitive issues and crisis communications in a fast-paced, regulated environment.
- Proficiency in media measurement and analytics platforms.
Preferred Qualifications:
- A true team player and effective collaborator who will work cross-functionally across teams, geographies, and time zones.
- Exceptional creative thinking skills and a natural curiosity, bringing fresh, innovative ideas to complex challenges in corporate communications.
- Strong problem-solving mindset, with the ability to anticipate issues, proactively develop solutions, and execute to advance corporate reputation and business goals.
- A dedicated thought partner and activator, offering insights and tactical support to deliver the best outcomes.
- Track record of thriving in fast-paced, dynamic industries and organizations, adapting quickly to shifting priorities while maintaining exceptional standards of quality and accuracy.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required qualifications:
- BA/BS degree in Communications, Public Relations, Journalism, Finance, or a related field.
- 8+ years of experience in corporate communications, media relations, or public relations.
- Experience in the financial services sector or similar regulated industries highly preferred.
- Strong media relationships in financial and/or business press, with experience shaping proactive and reactive narratives.
- Clear record of advancing executive thought leadership and media influence for complex, highly regulated organizations.
- Demonstrated expertise in digital-first communications strategies and a deep understanding of the media landscape.
- Ability to distill complex and regulated subjects into clear, engaging communications that resonate with diverse audiences.
- Proven success in securing high-profile speaking engagements and building executive visibility programs.
- Experience managing sensitive issues and crisis communications in a fast-paced, regulated environment.
- Proficiency in media measurement and analytics platforms.
Preferred Qualifications:
- A true team player and effective collaborator who will work cross-functionally across teams, geographies, and time zones.
- Exceptional creative thinking skills and a natural curiosity, bringing fresh, innovative ideas to complex challenges in corporate communications.
- Strong problem-solving mindset, with the ability to anticipate issues, proactively develop solutions, and execute to advance corporate reputation and business goals.
- A dedicated thought partner and activator, offering insights and tactical support to deliver the best outcomes.
- Track record of thriving in fast-paced, dynamic industries and organizations, adapting quickly to shifting priorities while maintaining exceptional standards of quality and accuracy.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.