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Risk and Controls Manager

Location Lone Tree, Colorado, United States; Westlake,Texas,United States; Requisition ID 2024-103595 Category Human Resources and Administrative Position Type Regular
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Your Opportunity

Your opportunity


Corporate Vendor Management at Charles Schwab & Co. is responsible for implementing a firm-wide, end-to-end vendor management process to maximize vendor performance and value. Corporate Vendor Management is responsible for the sourcing, onboarding, risk assessment, monitoring and offboarding of third-parties; and assists Schwab in meeting regulatory and compliance requirements.

As a Manager on the Risk and Controls team in Corporate Vendor Management (CVM), you are responsible for the execution of CVM’s Third-party Risk Assessment and Vendor Due Diligence program activities. In this role, you will follow a risk-based approach to support business partners across the firm in the accurate, efficient, and complete assessment of their third-party inherent risks. Your expertise will aid in your business partner’s visibility and understanding of the risks they incur when working with third-parties and the controls their vendors need to mitigate those risks!

Corporate Vendor Management follows the three lines of defense model for risk governance. You will be a first line of defense partner responsible for compliance with all policies and procedures, as well as all applicable regulatory requirements in the context of the position.

What you’ll do:

  • Execute risk assessment and oversight activities
  • Facilitate the assessment of new and review existing third party inherent risk, utilizing questionnaires to collect and document risk ratings
  • Use your close attention to detail and effective follow up to drive completion of risk assessments and identify obstacles to contracting or continued relationships with third parties
  • Review completed risk assessments and confirm completion of due diligence prior to agreement signature
  • Anticipate the effects of decisions on the organization and on other functions
  • Ensure that all activities and efforts are consistent with Schwab policies and guidelines and in alignment with regulatory guidance
  • Responsible for adhering to third-party risk metrics supporting completeness, accuracy and timeliness of third-party risk activities
  • Assists with acquiring data and providing information during Internal Audit Reviews and Regulatory Examinations
  • Relationship Management:
  • Build and maintain good working relationships with colleagues in other functions, including Bank Outsourcing and Oversight Management, Corporate Risk Management teams, and other internal business partners.

What you have


  • 3+ years professional experience ideally in vendor management, risk management, internal audit
  • 2+ years of experience working in a regulated financial services environment
  • Ability to work independently with close attention to detail with a record of tracking and measuring results
  • Demonstrated ability to handle ambiguity, while implementing new requirements
  • Must be able to build positive relationships throughout the organization
  • Knowledge of internal controls, financial/banking regulations, operational risk and/or vendor due diligence is a plus
  • Excellent interpersonal, verbal and written communication skills
  • Bachelor’s degree or equivalent professional experience is required
  • Proficiency in Excel and other Microsoft Office applications is required, and experience with Ariba Cloud and Hiperos is preferred

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

What you are good at

What you have

  • 3+ years professional experience ideally in vendor management, risk management, internal audit
  • 2+ years of experience working in a regulated financial services environment
  • Ability to work independently with close attention to detail with a record of tracking and measuring results
  • Demonstrated ability to handle ambiguity, while implementing new requirements
  • Must be able to build positive relationships throughout the organization
  • Knowledge of internal controls, financial/banking regulations, operational risk and/or vendor due diligence is a plus
  • Excellent interpersonal, verbal and written communication skills
  • Bachelor’s degree or equivalent professional experience is required
  • Proficiency in Excel and other Microsoft Office applications is required, and experience with Ariba Cloud and Hiperos is preferred

Why Schwab?

At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.

Hear from employees: What’s it like to work at Schwab!

The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.

As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)

Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.

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