Director, Enterprise Risk Manager- Training and Enablement (PL)

Your Opportunity

Your opportunity

Your Opportunity

The EORM Strategy and Operations Team drives strategy, change, structure and discipline to EORM’s operational activities, with a focus on driving scale and simplicity across the EORM organization. A key part of this work is the leadership of the comprehensive risk management training and education programs, and leadership of implementation support for corporate policies and standards which drives a strong risk culture and protects our clients.

What you are good at:

We are looking for a Director to lead our policy implementation and risk and regulatory training teams to drive a culture of high engagement and inclusion in EORM.  This is a People Leader role that will manage a team of approximately five employees and will report to the EORM Director of Strategy and Operations.

 Key responsibilities include:

• Designing and executing the 2LOD risk-based annual learning plan that adheres to regulatory requirements and expectations for 2LOD Trainings in coordination with CRM learning professionals and the CRM Leadership Team
• Leading a team responsible for the execution of the training programs and development of educational resources and the Change Initiative Operating Model (predominantly changes driven by from corporate policy and standards)
• Developing and executing rollout, implementation, communication and training strategies to support implementation of policy/standards changes

• Establishing best practices and driving consistency across 2LOD implementation and training efforts through development of the CRM training standard, leadership of the Change Initiative Operating Model working groups, development of templates, procedures, job aids, and other standardized resources, and the execution of related controls for these activities

• Developing team members, embracing diversity and inclusion, leveraging individual strengths, and fostering career growth opportunities
• Collaborating closely with Corporate Risk Management subject matter experts, Corporate Risk Management leaders, EORM Policy and Governance Team, Internal Audit, and HR learning & development partners

• Leading the Training Advisory Council (TAC) and supporting the Risk and Regulatory Training federated model
• Serving as the Program Owner for Enterprise Risk Management annual and new hire firmwide training
• Serving as the training CRM training liaison to Technology Risk Management, Model Risk Management and Financial Risk Management

What you have

• 5+ years of direct people leadership experience successfully managing high performing, fast paced, results driven teams
• 10+ years developing, delivering, and/or administering corporate risk policies, governance, and risk management training at a financial services firm; experience in a broker-dealer, registered investment adviser, and/or banking institution a plus
• Demonstrated strong business and regulatory knowledge and capability to assess impacts of related changes to risk trainings in a highly collaborative environment
• Series 7 and 24 licenses preferred
• Persuasive communication skills, with a demonstrated ability to deliver verbal and written communications that are clear, concise, and impactful with their intended audiences
• Familiarity with a variety of training modalities, including Schwab’s proprietary DCMS, live/recorded WebEx, and podcasts/videos (e.g., using Camtasia, Audacity, and/or MS Stream)
• Exceptional attention to detail and proven ability to manage multiple, competing initiatives simultaneously
• Strong executive presence and excellent interpersonal, relationship building, and change management skills
• Strategic thinker who can anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies
• Ability to build strong partnerships quickly and lead teams and individuals to successfully navigate and adopt change
• Personal comfort with navigating change; formal training in organizational change management a plus

You demonstrate these behaviors:

Developing Others: Willingness to delegate responsibility and to work with others and coach them to develop their capabilities

Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.

Influencing Others: The ability to gain others’ support for ideas, proposals, projects, and solutions.

Customer Orientation: Demonstrated concern for satisfying one’s external and/or internal customers.

Strategic Thinking: Analyzing an organization’s competitive position and developing a clear and compelling vision of what the organization needs for success in the future.

What you are good at

What you have

• 5+ years of direct people leadership experience successfully managing high performing, fast paced, results driven teams
• 10+ years developing, delivering, and/or administering corporate risk policies, governance, and risk management training at a financial services firm; experience in a broker-dealer, registered investment adviser, and/or banking institution a plus
• Demonstrated strong business and regulatory knowledge and capability to assess impacts of related changes to risk trainings in a highly collaborative environment
• Series 7 and 24 licenses preferred
• Persuasive communication skills, with a demonstrated ability to deliver verbal and written communications that are clear, concise, and impactful with their intended audiences
• Familiarity with a variety of training modalities, including Schwab’s proprietary DCMS, live/recorded WebEx, and podcasts/videos (e.g., using Camtasia, Audacity, and/or MS Stream)
• Exceptional attention to detail and proven ability to manage multiple, competing initiatives simultaneously
• Strong executive presence and excellent interpersonal, relationship building, and change management skills
• Strategic thinker who can anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies
• Ability to build strong partnerships quickly and lead teams and individuals to successfully navigate and adopt change
• Personal comfort with navigating change; formal training in organizational change management a plus

You demonstrate these behaviors:

Developing Others: Willingness to delegate responsibility and to work with others and coach them to develop their capabilities

Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.

Influencing Others: The ability to gain others’ support for ideas, proposals, projects, and solutions.

Customer Orientation: Demonstrated concern for satisfying one’s external and/or internal customers.

Strategic Thinking: Analyzing an organization’s competitive position and developing a clear and compelling vision of what the organization needs for success in the future.