Sr. Manager, Risk Operations & Project Delivery
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Enterprise and Operational Risk Management (EORM) empowers Schwab’s businesses to help clients Own Their Tomorrow through excellence in risk management. Our vision: uphold the highest standards, challenge the status quo, and adapt to evolving regulations and industry trends—ensuring Schwab remains competitive while prioritizing business and client needs. Our team drives strategy, change, and operational discipline with a focus on scale and simplicity. Rooted in a people-first mindset, we foster collaboration, lead with service, and live our values of belonging, respect, accountability, and trust.
As a Senior Manager, you will lead cross-functional projects and process improvement initiatives within the Enterprise and Operational Risk Management (EORM) team. This individual contributor role focuses on driving operational excellence, standardizing project management practices, and enabling successful change adoption across the organization. You will coordinate strategic initiatives, manage department updates, and oversee change management activities. Additionally, you will design and maintain tools, templates, and processes that ensure consistent, efficient execution of leadership priorities.
Role Overview:
- Lead and coordinate strategic projects and process improvement initiatives across EORM.
- Standardize and enhance project management practices, tools, and templates.
- Drive change management efforts to ensure adoption of new processes and technologies.
- Facilitate cross-team collaboration and continuous improvement.
- Oversee training and upskilling programs related to project and process management.
- Provide executive-level updates on project and process improvement progress.
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
- 5+ years of project/program management or process improvement experience (PMP, Lean Six Sigma, or Prosci certification preferred).
- Experience leading change management initiatives in a complex organization.
Preferred Qualifications
- Proven ability to build authentic relationships across teams and partners to uncover needs, identify opportunities, and drive collaboration.
- Skilled communicator with confidence in delivering executive-level presentations that influence decisions.
- Strategic thinker with strong attention to detail in managing complex, interdependent initiatives.
- Demonstrated success influencing diverse audiences.
- Experience promoting risk management best practices and fostering a culture of accountability and compliance.
- Expertise in strategic planning and process design, creating scalable frameworks to meet evolving business needs.
- Track record of driving innovation and continuous improvement through new methodologies and optimized operations.
- Ability to distill complex data into clear, actionable executive summaries.
- Advanced proficiency in Excel and PowerPoint for impactful visual storytelling.
- Exceptional organizational and process development skills focused on eliminating inefficiencies.
- Background in risk management or financial services preferred.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
- 5+ years of project/program management or process improvement experience (PMP, Lean Six Sigma, or Prosci certification preferred).
- Experience leading change management initiatives in a complex organization.
Preferred Qualifications
- Proven ability to build authentic relationships across teams and partners to uncover needs, identify opportunities, and drive collaboration.
- Skilled communicator with confidence in delivering executive-level presentations that influence decisions.
- Strategic thinker with strong attention to detail in managing complex, interdependent initiatives.
- Demonstrated success influencing diverse audiences.
- Experience promoting risk management best practices and fostering a culture of accountability and compliance.
- Expertise in strategic planning and process design, creating scalable frameworks to meet evolving business needs.
- Track record of driving innovation and continuous improvement through new methodologies and optimized operations.
- Ability to distill complex data into clear, actionable executive summaries.
- Advanced proficiency in Excel and PowerPoint for impactful visual storytelling.
- Exceptional organizational and process development skills focused on eliminating inefficiencies.
- Background in risk management or financial services preferred.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.