Senior Manager, Digital Assets Surveillance and Investigations
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Please note: This position is M-F, 8am-5pm local time and a hybrid work model. It will be 4 days in-office, 1 day from home, during standard business hours. It is only available in the areas listed. Candidate must reside or be willing to relocate on their own to one of the listed areas. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
The position is within the Anti Money Laundering Investigations (AMLI) Department, part of the Financial Crimes Risk Management (FCRM) organization. The organization assists in the assessment of AML risk presented to our business and the affirmative commitment to comply with laws and regulations governing money laundering activities, those identified under OFAC, as well as other financial crimes. A key objective of the organization is our ongoing commitment to the corporation’s abilities to meet regulatory obligations. Responsibilities of FCRM extend beyond the AML program and include the Corporation’s Anti-Bribery and Identity Theft Program, Internal Investigations, and the safeguarding of customer and corporate assets against Fraud.
We are currently offering the opportunity for a dynamic and engaging AML professional with deep digital assets knowledge and experience to join our team as Senior Manager of AML Investigations - digital assets. The core function is to investigate complex suspicious activity cases from initial escalation through the filing of Suspicious Activity Reports (SARs) in the digital assets space. The successful candidate will also operate in a leadership capacity, providing subject matter expertise in digital assets and training to team members, providing support for workload management strategies, process improvement initiatives, and partnerships with internal and external business partners for Charles Schwab & Co., and Charles Schwab Premier Bank.
What you’ll do:
The Senior Manager, Digital Assets Surveillance and Investigations is expected to conduct proactive investigations with the goal of developing cases to successful and timely conclusion. Duties include:
- Perform all the core functions of the Digital Assets AML Investigator position, which includes review of escalated cases for suspicious activity; conduct risk related research; demonstrate strong written and verbal presentation skills; maintain knowledge of AML red flags and industry trends; and demonstrate the ability to meet individual proficiency targets.
- Responsible for cases which include a deeper level of analysis, more complicated research, and greater exposure to lesser-known protocols, blockchains, products and transaction types. This may also include trading-related analysis, derivative investments, organizational/entity accounts, etc.
- Serve as a subject matter expert on all matters related to digital assets AML investigations, which includes on-chain research techniques, blockchain analytics best practices, evolving crypto financial crimes trends, emerging regulatory requirements, and developments in the DeFi/Web 3 ecosystem.
- Facilitate new hire onboarding and cross training of investigators on the AML Investigations Team, acting as the primary point of contact for new hires and existing investigators concerning digital asset investigation handling inquiries and delivering performance feedback.
- Influence the culture, expectations, standards and processes in addition to serving as a leader of the new Digital Assets Investigations function.
- Understand the needs and vulnerabilities of the BSA/AML Digital Assets Program to provide recommendations to strengthen the effectiveness of Schwab’s overall BSA/AML Program, including systems, vendor tools, workload management efforts, and process improvement initiatives.
- Work collaboratively with other financial institutions, law enforcement authorities, and regulatory bodies to investigate suspicious account activity.
- Review and evaluate essential case elements to ensure consistent and comprehensive investigations have been satisfactorily completed. May participate in the approval of regulatory reports and narratives.
- Provide support to internal and external audit teams on the gathering and analyzing of clients, accounts and transactions. May have a role in presenting facts to a group of individuals involved in the oversight.
- Assist with updating job aids and procedure documents.
- Demonstrate Schwab core values within the Financial Crimes Risk Management department.
What you have
Required Qualifications:
- Minimum of five years of experience in the financial services industry with a deep understanding of BSA/AML laws, regulations, and practices
- 2+ years of experience working in the digital asset space
- 2+ years of crypto investigations experience in AML/BSA/Fraud prevention, with the demonstrated ability to handle increasingly complex cases
- Intimate knowledge of the greater digital assets ecosystem, including cryptocurrencies, stablecoins, and decentralized finance (DEXs/DApps/bridging/swapping/staking/lending)
- Significant experience with blockchain analytics tools (e.g., TRM Labs, Elliptic, Chainalysis) and conducting digital assets investigations using these products.
- Experience investigating crypto AML & fraud typologies such as peel chains, mixers/privacy wallets, “Pig Butchering” scams, romance scams, use of DeFi protocols to obfuscate prior activity, address poisoning, crypto dust, and more.
- Passionate about the digital assets ecosystem and experience with using crypto
- Strong comprehension of evolving digital asset regulations and compliance requirements, both nationally and internationally
- Experience hiring, training, and mentoring new and experienced associates.
- High level working knowledge of AML/BSA policies, regulatory requirements, and trends within the brokerage and bank industries
- Advanced written and verbal communications skills, including the ability to deliver complex presentations to Sr. Leadership
- Strong understanding of various banking and/or brokerage products
- Demonstrated history of sound decision-making skills, with the ability to operate in a leadership capacity
- Effective analytical skills and demonstrated initiative and creativity in problem solving
- Ability to work well under pressure, while remaining flexible, and staying motivated in a repetitive work environment
- Excellent PC skills including experience working with spreadsheets and database management systems
- A bachelor’s degree or equivalent work experience in the brokerage, bank, and/or AML Compliance industries
Preferred Qualifications:
- FINRA Series 7 or 99 licensing (Preferred)
- Certified Anti-Money Laundering Specialist (CAMS) certification (Preferred)
- Certifications from leading blockchain analytics firms (Preferred)
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Required Qualifications:
- Minimum of five years of experience in the financial services industry with a deep understanding of BSA/AML laws, regulations, and practices
- 2+ years of experience working in the digital asset space
- 2+ years of crypto investigations experience in AML/BSA/Fraud prevention, with the demonstrated ability to handle increasingly complex cases
- Intimate knowledge of the greater digital assets ecosystem, including cryptocurrencies, stablecoins, and decentralized finance (DEXs/DApps/bridging/swapping/staking/lending)
- Significant experience with blockchain analytics tools (e.g., TRM Labs, Elliptic, Chainalysis) and conducting digital assets investigations using these products.
- Experience investigating crypto AML & fraud typologies such as peel chains, mixers/privacy wallets, “Pig Butchering” scams, romance scams, use of DeFi protocols to obfuscate prior activity, address poisoning, crypto dust, and more.
- Passionate about the digital assets ecosystem and experience with using crypto
- Strong comprehension of evolving digital asset regulations and compliance requirements, both nationally and internationally
- Experience hiring, training, and mentoring new and experienced associates.
- High level working knowledge of AML/BSA policies, regulatory requirements, and trends within the brokerage and bank industries
- Advanced written and verbal communications skills, including the ability to deliver complex presentations to Sr. Leadership
- Strong understanding of various banking and/or brokerage products
- Demonstrated history of sound decision-making skills, with the ability to operate in a leadership capacity
- Effective analytical skills and demonstrated initiative and creativity in problem solving
- Ability to work well under pressure, while remaining flexible, and staying motivated in a repetitive work environment
- Excellent PC skills including experience working with spreadsheets and database management systems
- A bachelor’s degree or equivalent work experience in the brokerage, bank, and/or AML Compliance industries
Preferred Qualifications:
- FINRA Series 7 or 99 licensing (Preferred)
- Certified Anti-Money Laundering Specialist (CAMS) certification (Preferred)
- Certifications from leading blockchain analytics firms (Preferred)
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
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