Director, Head of AI Risk Governance
Your Opportunity
Your opportunity
Director, Head of AI Risk Governance
At Schwab, you’re empowered to make an impact. Here, innovative thinking and creative problem solving help us challenge the status quo and transform the finance industry together.
The Artificial Intelligence (AI) Risk Oversight team, part of Model Risk Oversight within Corporate Risk Management, leads Schwab’s enterprise AI risk governance program. The team provides the governance framework, oversight practices, and independent challenge needed to support responsible adoption of generative and agentic AI across the Company, while aligning use cases with internal policy requirements, regulatory expectations, and industry practices.
This role combines technical fluency in the AI lifecycle with enterprise leadership to advance Schwab’s AI risk governance operating model, including policies, standards and procedures, inventory strategy, risk assessment, executive reporting, stakeholder engagement, and effective challenge across key business and control functions.
We are looking for a senior leader who can set direction, develop talent, and translate AI risks, regulatory expectations, and business priorities into a practical, scalable oversight program. This role will serve as Director, Head of AI Risk Governance, and will be responsible for:
- Set the strategic direction and roadmap for the Company’s AI risk governance program and lead the AI Risk Oversight team.
- Serve as the enterprise coordinator and convener for AI risk governance activities, bringing together stakeholders across technology, cyber, risk, compliance, legal and business functions to drive consistent oversight and governance outcomes.
- Lead interdisciplinary reviews of the Company’s generative and agentic AI use cases, in alignment with the established policies and procedures.
- Apply deep technical expertise across the entire AI lifecycle, including initial intake and assessment, testing, effective challenge, use, control framework and monitoring.
- Develop executive-ready materials and report on the AI risk governance framework, aggregate and individual AI risks, key metrics, issues and remediation activity, and emerging risk trends.
- Design and maintain AI risk policies, standards, procedures, program documentation, training, communications, change management routines, and adherence monitoring.
- Perform any other responsibilities related to model risk governance as needed.
What you have
Required Qualifications
- Master’s degree in a relevant field.
- Experience in financial services, banking, brokerage, or other highly regulated industry.
- Extensive experience risk management functions in a complex organization, including building or maturing enterprise governance programs.
- Experience managing, developing, and prioritizing teams, including setting goals, providing feedback, coaching team members, and managing performance.
- Strong knowledge of AI techniques, implementation patterns, lifecycle risks, guardrails, governance practices for generative and agentic AI.
- Demonstrated ability to influence senior leaders and drive outcomes across large, matrixed organizations without direct authority.
- Exceptional executive communication and stakeholder influence skills, with the ability to translate complex AI risk matters into clear, defensible materials.
- Recognized for building trusted relationships and collaborating effectively across diverse stakeholder groups.
- High attention to detail, strong ownership, sound judgment, and commitment to producing accurate, well-supported, and thoughtfully reviewed work products.
Preferred Qualifications
- Knowledge with AI risk management guidance and frameworks such as FSB’s Sound Practices for Responsible Adoption of AI: Consultation report, NIST AI RMF, SR 26-2, FHFA Advisory Bulletin 2022-02, EU AI Act concepts, and other relevant regulatory and industry practices.
- Experience preparing materials for regulators, internal audit, external audit, risk committees, governance forums, executive leadership, or board-level stakeholders.
- Experience building governance routines for AI inventories, risk assessments, monitoring plans, control testing, adherence monitoring, reporting, exception management, and issue remediation.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Required Qualifications
- Master’s degree in a relevant field.
- Experience in financial services, banking, brokerage, or other highly regulated industry.
- Extensive experience risk management functions in a complex organization, including building or maturing enterprise governance programs.
- Experience managing, developing, and prioritizing teams, including setting goals, providing feedback, coaching team members, and managing performance.
- Strong knowledge of AI techniques, implementation patterns, lifecycle risks, guardrails, governance practices for generative and agentic AI.
- Demonstrated ability to influence senior leaders and drive outcomes across large, matrixed organizations without direct authority.
- Exceptional executive communication and stakeholder influence skills, with the ability to translate complex AI risk matters into clear, defensible materials.
- Recognized for building trusted relationships and collaborating effectively across diverse stakeholder groups.
- High attention to detail, strong ownership, sound judgment, and commitment to producing accurate, well-supported, and thoughtfully reviewed work products.
Preferred Qualifications
- Knowledge with AI risk management guidance and frameworks such as FSB’s Sound Practices for Responsible Adoption of AI: Consultation report, NIST AI RMF, SR 26-2, FHFA Advisory Bulletin 2022-02, EU AI Act concepts, and other relevant regulatory and industry practices.
- Experience preparing materials for regulators, internal audit, external audit, risk committees, governance forums, executive leadership, or board-level stakeholders.
- Experience building governance routines for AI inventories, risk assessments, monitoring plans, control testing, adherence monitoring, reporting, exception management, and issue remediation.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.