Architect Lead
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
The Client Experience Technology (CET) organization is responsible for delivering and operating critical client-facing digital platforms that enable money movement, retirement distributions, inheritance journeys, and advisor-assisted experiences. These platforms support millions of client interactions and are foundational to the firm's digital strategy.
We are seeking an experienced Technical Program Manager (TPM) to drive delivery excellence, organizational effectiveness, and strategic execution across a growing portfolio of applications and initiatives. This individual will partner closely with engineering, product, architecture, operations, and business leaders to coordinate complex programs, improve execution predictability, strengthen operational rigor, and accelerate innovation.
The TPM will play a pivotal role in managing programs across multiple Lines of Business, serving as a trusted partner to leadership while ensuring successful delivery of strategic priorities, operational excellence initiatives, and engineering transformation efforts.
What You'll Do
Strategic Program Leadership
- Lead planning, execution, and delivery of complex cross-functional technology programs across multiple business and technology domains.
- Partner with engineering, product, architecture, and business stakeholders to align priorities, objectives, and delivery commitments.
- Develop and maintain program roadmaps, milestones, execution plans, and leadership communications.
- Drive alignment across teams and manage dependencies that span multiple organizations, platforms, and initiatives.
- Proactively identify risks, issues, constraints, and tradeoffs while facilitating decision-making and mitigation planning.
- Translate strategic goals into actionable delivery plans and measurable outcomes.
Operational Excellence & Portfolio Management
- Coordinate organizational planning activities, including OKRs, quarterly planning, roadmap reviews, and portfolio governance.
- Drive resiliency planning, operational readiness reviews, risk assessments, and service health initiatives.
- Establish and maintain executive dashboards, scorecards, and portfolio metrics that provide visibility into organizational health and delivery progress.
- Support portfolio tracking, Agile execution, and governance processes to improve delivery predictability and accountability.
- Leverage automation, AI-powered insights, and data-driven reporting to streamline operational processes and reduce administrative overhead.
- Ensure consistent program reporting and communication across leadership, product, and engineering teams.
Technical Program Management
- Manage interdependencies across engineering teams, products, platforms, and organizational boundaries.
- Facilitate planning and execution activities across development, quality engineering, architecture, operations, and support teams.
- Drive execution discipline through effective planning, prioritization, dependency management, and release coordination.
- Partner with engineering leaders to identify opportunities to improve delivery velocity, software quality, operational efficiency, and team effectiveness.
- Support modernization initiatives that improve platform scalability, resiliency, maintainability, and operational performance.
Engineering Effectiveness & AI Adoption
- Partner with engineering leadership to identify, prioritize, and implement opportunities that improve developer productivity and organizational efficiency.
- Drive adoption of AI-enabled tools, automation capabilities, and engineering best practices that enhance software delivery, testing, operational support, and decision-making.
- Establish metrics and reporting frameworks to measure engineering effectiveness, productivity improvements, operational outcomes, and AI adoption success.
- Coordinate pilot programs and innovation initiatives focused on improving developer experience and accelerating delivery.
- Champion a culture of continuous improvement, experimentation, and technology innovation across the organization.
Stakeholder & Executive Engagement
- Serve as a trusted advisor to engineering, product, and business leadership.
- Deliver clear and concise executive communications, program updates, portfolio health assessments, and strategic recommendations.
- Facilitate discussions around priorities, tradeoffs, resource planning, and organizational objectives.
- Translate complex technical concepts into business-focused outcomes and recommendations.
- Build strong partnerships across organizations to drive alignment and execution excellence.
Team Coordination & Organizational Effectiveness
- Coordinate leadership reviews, planning events, all-hands meetings, and team engagement activities.
- Foster collaboration across geographically distributed teams and partner organizations.
- Improve organizational communication, transparency, and execution effectiveness through structured program management practices.
- Support the development of processes and operating rhythms that strengthen team alignment and accountability.
What you have
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or equivalent experience.
- 8+ years of experience leading large-scale technical programs in complex enterprise environments.
- Proven experience managing cross-functional initiatives involving engineering, product, operations, and business stakeholders.
- Strong knowledge of Agile delivery methodologies, software development lifecycles, and program management practices.
- Experience managing roadmaps, executive reporting, risk management, dependency management, and delivery governance.
- Demonstrated ability to influence stakeholders and drive results in highly matrixed organizations.
- Excellent communication, facilitation, analytical, and organizational skills.
- Ability to manage multiple priorities while maintaining focus on strategic outcomes.
Preferred Qualifications:
- Experience supporting large-scale client-facing digital platforms.
- Experience driving operational excellence, resiliency, modernization, or engineering transformation initiatives.
- Familiarity with portfolio management, metrics reporting, executive dashboards, and Agile planning tools.
- Experience leveraging AI, automation, and analytics to improve software engineering productivity, operational efficiency, and business outcomes.
- Experience working in highly regulated or complex business environments.
- Demonstrated passion for innovation, continuous improvement, and organizational effectiveness.
Success in This Role:
- Drive predictable and transparent delivery across a complex technology portfolio.
- Strengthen organizational planning, governance, and execution discipline.
- Improve visibility through meaningful metrics, dashboards, and executive reporting.
- Enhance engineering effectiveness through improved coordination, prioritization, and operational rigor.
- Accelerate adoption of AI-enabled capabilities that improve developer productivity, operational efficiency, resiliency, and delivery velocity.
- Build strong partnerships across engineering, product, operations, and business teams.
- Enable the organization to scale effectively while supporting growing business demand and strategic priorities.
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or equivalent experience.
- 8+ years of experience leading large-scale technical programs in complex enterprise environments.
- Proven experience managing cross-functional initiatives involving engineering, product, operations, and business stakeholders.
- Strong knowledge of Agile delivery methodologies, software development lifecycles, and program management practices.
- Experience managing roadmaps, executive reporting, risk management, dependency management, and delivery governance.
- Demonstrated ability to influence stakeholders and drive results in highly matrixed organizations.
- Excellent communication, facilitation, analytical, and organizational skills.
- Ability to manage multiple priorities while maintaining focus on strategic outcomes.
Preferred Qualifications:
- Experience supporting large-scale client-facing digital platforms.
- Experience driving operational excellence, resiliency, modernization, or engineering transformation initiatives.
- Familiarity with portfolio management, metrics reporting, executive dashboards, and Agile planning tools.
- Experience leveraging AI, automation, and analytics to improve software engineering productivity, operational efficiency, and business outcomes.
- Experience working in highly regulated or complex business environments.
- Demonstrated passion for innovation, continuous improvement, and organizational effectiveness.
Success in This Role:
- Drive predictable and transparent delivery across a complex technology portfolio.
- Strengthen organizational planning, governance, and execution discipline.
- Improve visibility through meaningful metrics, dashboards, and executive reporting.
- Enhance engineering effectiveness through improved coordination, prioritization, and operational rigor.
- Accelerate adoption of AI-enabled capabilities that improve developer productivity, operational efficiency, resiliency, and delivery velocity.
- Build strong partnerships across engineering, product, operations, and business teams.
- Enable the organization to scale effectively while supporting growing business demand and strategic priorities.
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.