Director, Responsible AI
Your Opportunity
Your opportunity
At Schwab, your career is more than a job—it's an opportunity to impact the lives of millions. Innovation and creative problem solving thrive here, as we challenge conventional approaches and prioritize collaboration. We value in-person teamwork, so this role is based on-site at our San Francisco office.
Schwab’s AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, research, risk, and enablement team focused on advancing AI responsibly across the enterprise. We help shape the enterprise vision for AI, invest in the most promising opportunities, accelerate delivery across the company, and build the core platform that powers AI at scale.
What you have
Required Qualifications
- 8+ years of experience in risk management, compliance, responsible AI, AI safety, applied AI research, model evaluation, or a related field, with at least 2 years focused on AI systems.
- Experience leading or overseeing applied research programs in Responsible AI, AI safety, human-centered AI, sociotechnical systems, AI risk, model evaluation, or related fields.
- Demonstrated ability to analyze how AI systems affect people, workflows, clients, institutions, incentives, and decision-making contexts.
- 3+ years of experience developing and implementing AI risk management or responsible AI development frameworks in collaboration with legal, compliance, risk, privacy, cybersecurity, product, engineering, or research teams.
- Working knowledge of modern AI systems, including generative AI and agentic AI, sufficient to challenge assumptions, interpret research findings, and make risk-informed decisions.
Preferred Qualifications
- Experience operationalizing responsible AI development practices through governance processes, risk assessments, model documentation, testing, monitoring, and issue escalation.
- Advanced degree or equivalent applied experience in computer science, data science, human-computer interaction, social science, public policy, ethics, law, risk management, or a related field.
- Experience translating applied AI, Responsible AI, AI safety, human-centered AI, sociotechnical systems, or model evaluation research into practical standards, controls, guidance, or product development practices.
- Proven ability to influence senior leaders and build alignment across technology, product, legal, risk, compliance, privacy, cybersecurity, internal audit, and research teams.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Required Qualifications
- 8+ years of experience in risk management, compliance, responsible AI, AI safety, applied AI research, model evaluation, or a related field, with at least 2 years focused on AI systems.
- Experience leading or overseeing applied research programs in Responsible AI, AI safety, human-centered AI, sociotechnical systems, AI risk, model evaluation, or related fields.
- Demonstrated ability to analyze how AI systems affect people, workflows, clients, institutions, incentives, and decision-making contexts.
- 3+ years of experience developing and implementing AI risk management or responsible AI development frameworks in collaboration with legal, compliance, risk, privacy, cybersecurity, product, engineering, or research teams.
- Working knowledge of modern AI systems, including generative AI and agentic AI, sufficient to challenge assumptions, interpret research findings, and make risk-informed decisions.
Preferred Qualifications
- Experience operationalizing responsible AI development practices through governance processes, risk assessments, model documentation, testing, monitoring, and issue escalation.
- Advanced degree or equivalent applied experience in computer science, data science, human-computer interaction, social science, public policy, ethics, law, risk management, or a related field.
- Experience translating applied AI, Responsible AI, AI safety, human-centered AI, sociotechnical systems, or model evaluation research into practical standards, controls, guidance, or product development practices.
- Proven ability to influence senior leaders and build alignment across technology, product, legal, risk, compliance, privacy, cybersecurity, internal audit, and research teams.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.