Advisor Services Alternative Investment Specialist
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Advisor Services Trading Operations is a team that reviews and processes Alternative Investment purchases and redemptions. The team is responsible for reviewing all Letters of Authorizations and Fund Documents to ensure Advisor/Client requests are processed in a timely manner. The team partners with AI Service, SS&C (Vendor), and internal business partners on matters relating to regulation, legislation, exemptions, filings and Schwab’s Alternative Investment process, services, and policies.
What you’ll do:
- Review Fund Documents to ensure no required information is missing
- Review Letter of Authorization Forms for multiple Alternative Investment platforms to ensure that all required information is present. You will ensure Advisor/Clients are using correct forms and all signatures are present during review
- Partner with Advisor Services to communicate when Not In Good Order Items are delivered to our team
- Partner with multiple Operations Partners to resolve issues when purchases and or redemptions do no occur as planned
- Provide support on expedites that are requested from Advisors to meet critical deadlines that could cause missed opportunities for Clients
- Receive communications from multiple issuers to review and process capital calls based on Schwab Custody Standing Instructions
- Provide email-based support to enhance the client experience and promote client retention through service quality and delivery of timely and accurate information
- Communicate Not in Good Order items to advisors via Schwab Advisor Center status messages
What you have
Preferred Qualifications:
- 2 years experience in Operations or Client Service role
- Solid communication skills, both verbal and written, including the ability to condense policies and concepts into clear, concise language
- Problem resolution skills, as well as effective collaboration across departments to resolve issues, and the ability to build a consensus and persuade others in a matrixed organization
- Exercise business judgment including the ability to identify business risks and articulate those risks to business partners and all levels of management
- Exceptional attention to detail and analytical skills
- Excellent time and resource management skills
- Proficient with Microsoft Outlook, Excel, Teams, Word, and ADOBE Pro
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Preferred Qualifications:
- 2 years experience in Operations or Client Service role
- Solid communication skills, both verbal and written, including the ability to condense policies and concepts into clear, concise language
- Problem resolution skills, as well as effective collaboration across departments to resolve issues, and the ability to build a consensus and persuade others in a matrixed organization
- Exercise business judgment including the ability to identify business risks and articulate those risks to business partners and all levels of management
- Exceptional attention to detail and analytical skills
- Excellent time and resource management skills
- Proficient with Microsoft Outlook, Excel, Teams, Word, and ADOBE Pro
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.