Associate, Operations- Banking Operations Representative
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Banking Operations is the core of all monetary transactions completed at Charles Schwab. This role is responsible for processing, analyzing, and coding monetary transactions in and out of Charles Schwab. It requires a high level of organization, attention to detail, as well as regulatory knowledge within the brokerage, and federal banking industry. This includes but not limited to IRS, State and Federal banking and brokerage regulations, Tax, FINRA/SEC, and OCC.
This role executes on internal controls to minimize financial, reputational, and legal risk to Charles Schwab. In addition, associates are responsible for communicating with both internal and external via chat or email related inquiries in regard to monetary transactions and coding.
What you are good at
- Analyze client requests and apply applicable regulation and/or law to that request. May include but not limited to IRS, State and Federal Regulations, FINRA/SEC, and OCC.
- Analyze client transaction and account data to ensure risk mitigation for the client and Charles Schwab.
- Identify any red flags and/or high-risk activity and escalate to the appropriate business partner.
- Review and interpret daily reporting for account and client reconciliation and proper resolution.
- Ensure proper completion and execution of a client’s Letter of Instruction meets regulatory requirements.
- Ensure prompt and accurate processing and recording of client transactional requests.
- Ability to learn, retain and apply processes and procedures as well as system technologies in an efficient and effective manner.
- Ability to make efficient and risk-based decisions on transactional requests.
- Ability to process and navigate multiple cash management systems and technologies.
- Perform reconciliation tasks and activities to ensure both clients and Charles Schwab’s books and records are in balance.
- Ensure proper client authentication methods have been performed within regulatory guidelines to
What you have
- 1+ year of work experience in monetary transaction processing
- Excellent analytical skills and ability to multi-task to perform multiple complex tasks with a superior level of attention to detail.
- Ability to work in a structured environment during specified hours as pre-determined by business need.
- Collaborative and relational work style with proven success in a team environment.
- Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics.
- Effectively organizes, assembles and arrange resources to meet departmental goals.
- Takes initiative to perform day to day tasks with limited guidance or direct supervision
- Strong technical skills, including basic knowledge of Windows Excel, internet searching, database systems, and email
- Comfortable with direct client interaction with both internal and external clients
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
- 1+ year of work experience in monetary transaction processing
- Excellent analytical skills and ability to multi-task to perform multiple complex tasks with a superior level of attention to detail.
- Ability to work in a structured environment during specified hours as pre-determined by business need.
- Collaborative and relational work style with proven success in a team environment.
- Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics.
- Effectively organizes, assembles and arrange resources to meet departmental goals.
- Takes initiative to perform day to day tasks with limited guidance or direct supervision
- Strong technical skills, including basic knowledge of Windows Excel, internet searching, database systems, and email
- Comfortable with direct client interaction with both internal and external clients
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.