Senior Team Manager, Enhanced Due Diligence
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Enhanced Due Diligence Team (EDD) serves an integral role within the Financial Crimes Risk Management (FCRM) organization at Schwab. The EDD team is responsible for promoting FCRM’s vision to be the most trusted leader in financial crimes risk management. We achieve this by detecting, reporting, and protecting against financial crimes threats to effectively mitigate risk. More specifically, the EDD team is responsible for upholding FinCEN’s requirements for each covered financial institution to implement and maintain appropriate risk-based procedures for conducting ongoing customer due diligence, to include understanding the nature and purpose of the customer relationships; and conducting ongoing monitoring to identify and report suspicious transactions; and, on a risk-based basis, to maintain and update customer information.
We are currently seeking a Senior Team Manager (people leader) who can motivate, inspire, and develop a diverse team responsible for meeting Schwab’s regulatory requirements as a covered financial institution.
This is a fast paced, detail-oriented, high volume, and deadline-driven environment requiring the ability to build and foster relationships across FCRM and the firm.
The ideal candidate will:
- Drive production and quality standards
- Provide appropriate coaching to a team that produces Enhanced Due Diligence and Periodic Review memos for each client scored as high risk
- Act as a subject matter expert, fostering an environment that creates process efficiencies by leading project initiatives and effectively telling the team’s story through comprehensive reporting and data-driven insights
- Develop partnerships across FCRM, and with internal business partners such as the Complex Business Solutions Team (CBST), the Organization Account Resource and Risk Group (ORRG), Retail Supervision and Risk Management (RSRM), and others
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications:
- Bachelor’s degree or equivalent business experience
- 5+ years of experience in the financial services industry with a solid understanding of banking and/or broker-dealer businesses, securities and/or banking industry regulations, and practices
- Experience in Anti-Money Laundering/Financial Crimes/Compliance/Brokerage/Banking Operations
- Leadership experience
- Extensive knowledge of the laws and regulations applicable to money laundering, to include Bank Secrecy Act (BSA), the USA PATRIOT Act, Suspicious Activity Report (SAR) filing requirements, the Anti-Money Laundering Act of 2020, and the CDD Final Rule
- Expertise in generating metrics, analyzing data, and communicating results to management
- Excellent PC skills including experience with systems such as Excel, PowerPoint, Word, SharePoint, and case management systems
Preferred Qualifications:
- Comprehensive understanding of AML high risk entity types and required documentation
- Proven ability to identify and solve complex issues in a team environment working with various levels of management and business partners
- Strong organizational skills with ability to plan, delegate, and oversee multiple assignments and complete them within established deadlines
- Excellent communication, problem solving, and presentation skills to influence and build consensus among team members and leadership
- Positive attitude, passion for the AML space, exceptional professionalism, and a strong work ethic
- CAMS, CFCS, Series 7, 9/10, 63, and 24 preferred
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications:
- Bachelor’s degree or equivalent business experience
- 5+ years of experience in the financial services industry with a solid understanding of banking and/or broker-dealer businesses, securities and/or banking industry regulations, and practices
- Experience in Anti-Money Laundering/Financial Crimes/Compliance/Brokerage/Banking Operations
- Leadership experience
- Extensive knowledge of the laws and regulations applicable to money laundering, to include Bank Secrecy Act (BSA), the USA PATRIOT Act, Suspicious Activity Report (SAR) filing requirements, the Anti-Money Laundering Act of 2020, and the CDD Final Rule
- Expertise in generating metrics, analyzing data, and communicating results to management
- Excellent PC skills including experience with systems such as Excel, PowerPoint, Word, SharePoint, and case management systems
Preferred Qualifications:
- Comprehensive understanding of AML high risk entity types and required documentation
- Proven ability to identify and solve complex issues in a team environment working with various levels of management and business partners
- Strong organizational skills with ability to plan, delegate, and oversee multiple assignments and complete them within established deadlines
- Excellent communication, problem solving, and presentation skills to influence and build consensus among team members and leadership
- Positive attitude, passion for the AML space, exceptional professionalism, and a strong work ethic
- CAMS, CFCS, Series 7, 9/10, 63, and 24 preferred
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.