Sr Team Manager, Software Development & Engineering
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
As a Senior Manager (Level 59) within Retirement Plan Services (RPS) Tech Engineering, you will lead multiple software engineering teams to build performing, scalable systems and modernize our platform—driving operational excellence, reliability, and client impact.
Position Responsibilities:
Influence, coach, and develop talent
- Provide day‑to‑day coaching, mentoring, performance management, and career development for direct reports; communicate clear objectives and goals
- Know your directs’ career aspirations; create individual development plans, ensure training opportunities; practice servant leadership
Manage budgets, risk, and resourcing
- Forecast and manage project budgets and staffing across teams; exercise supervision over costs, methods, and staffing
- Understand and manage risk (key knowledge, attestation, access, change); take controlled risks when appropriate and learn from outcomes
Lead and deliver outcomes
- Direct multiple teams of professional engineers to ship resilient, scalable software and APIs; own results across sub‑functions and continuously improve processes
- Launch new projects, prioritize across portfolio and FOEX initiatives, and ensure every production change improves the product/platform; manage dependencies end‑to‑end
Own production and operational excellence
- Ensure 24×7 support for your functional area; define, publish, and meet SLAs
- Lead techlines and post‑incident follow‑ups; maintain clear understanding of your production footprint and upstream/downstream dependencies
- Partner with SAvE teams and platform partners to ensure services are deployed, configured, sized, monitored, and documented appropriately
Raise the bar on engineering quality
- Build a culture that challenges assumptions and seeks continuous improvement
- Hold teams accountable for defect ratios, technical debt, standards adherence, and best practices; coach teams to produce elegant, maintainable designs and implementations
Partner across the enterprise
- Collaborate effectively with technical and non‑technical stakeholders; influence decisions among peers and next‑level leaders; resolve conflicts with STS/Product leaders when outcomes are at risk
- Align short‑ and mid‑term goals with long‑term org strategy; raise concerns when implementations diverge from strategic direction
What you have
Required Qualifications:
- Leadership & delivery scope: Manage multiple teams; independent decision‑making; talent management excellence; strategic alignment; cross‑functional influence
- .NET ecosystem expertise: C#/.NET (Core), ASP.NET, dependency injection, async patterns, secure coding, API design (REST/gRPC), performance & observability
- Cloud architecture (private & public): Proven design/operation of distributed systems on private cloud and at least one public cloud (Azure/AWS/GCP): VPC/VNet, IAM, containers/Kubernetes, service mesh, messaging/streaming, secrets management, cost‑aware architectures
- Applied AI in software delivery: Practical experience integrating AI into products/platforms (e.g., intelligent services, retrieval pipelines, model‑driven features) with strong grounding in data pipelines, model lifecycle, inference performance, and guardrails
- DevOps/SRE & operational excellence: CI/CD, artifact/versioning, progressive delivery, infrastructure‑as‑code, monitoring/alerting (logs, metrics, traces), capacity planning, DR, resilience testing, incident/problem management
- Security, compliance, and standards: Working knowledge of firm cloud security controls, identity/federation, secure development standards; ability to enforce standards and file findings where needed (e.g., eGRC)
Preferred Qualifications:
- Architecture craftsmanship: Advanced fluency with Domain‑Driven Design (DDD) and Clean Architecture for large distributed systems; mentor teams on bounded contexts, aggregates, and dependency inversion
- Vendor/offshore leadership: Effectiveness leading blended teams (FTE + offshore/vendor), establishing working agreements, and maintaining delivery quality and engagement
- Financial domain context (RPS): Retirement recordkeeping/plan configuration/transaction processing; connect engineering choices to client outcomes and regulatory expectations
- Executive communication: Concise, data‑backed updates (dashboards, SLAs, quality/throughput trends) suitable for senior leadership and cross‑functional partners
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Required Qualifications:
- Leadership & delivery scope: Manage multiple teams; independent decision‑making; talent management excellence; strategic alignment; cross‑functional influence
- .NET ecosystem expertise: C#/.NET (Core), ASP.NET, dependency injection, async patterns, secure coding, API design (REST/gRPC), performance & observability
- Cloud architecture (private & public): Proven design/operation of distributed systems on private cloud and at least one public cloud (Azure/AWS/GCP): VPC/VNet, IAM, containers/Kubernetes, service mesh, messaging/streaming, secrets management, cost‑aware architectures
- Applied AI in software delivery: Practical experience integrating AI into products/platforms (e.g., intelligent services, retrieval pipelines, model‑driven features) with strong grounding in data pipelines, model lifecycle, inference performance, and guardrails
- DevOps/SRE & operational excellence: CI/CD, artifact/versioning, progressive delivery, infrastructure‑as‑code, monitoring/alerting (logs, metrics, traces), capacity planning, DR, resilience testing, incident/problem management
- Security, compliance, and standards: Working knowledge of firm cloud security controls, identity/federation, secure development standards; ability to enforce standards and file findings where needed (e.g., eGRC)
Preferred Qualifications:
- Architecture craftsmanship: Advanced fluency with Domain‑Driven Design (DDD) and Clean Architecture for large distributed systems; mentor teams on bounded contexts, aggregates, and dependency inversion
- Vendor/offshore leadership: Effectiveness leading blended teams (FTE + offshore/vendor), establishing working agreements, and maintaining delivery quality and engagement
- Financial domain context (RPS): Retirement recordkeeping/plan configuration/transaction processing; connect engineering choices to client outcomes and regulatory expectations
- Executive communication: Concise, data‑backed updates (dashboards, SLAs, quality/throughput trends) suitable for senior leadership and cross‑functional partners
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.