Project Manager
Your Opportunity
Your opportunity
Our Opportunity:
It’s all about creating the future—for you and for us. We are Creative Center (C2), Schwab’s award-winning in-house agency that creates and produces a wide range of external and internal communications for Schwab. We are uniquely positioned to grow client relationships, attract new clients, and bring innovative products to market effectively and efficiently. Our passion to bring our best thinking forward everyday drives our success. We are currently seeking a skilled Project Manager to join our team in Austin, TX.
What you’ll do:
Project Managers (PMs) are responsible for the end-to-end project management and successful delivery of concurrent projects across multiple media channels including both digital and print. The position calls for broad knowledge of the digital and print landscape and the ability to lead campaigns in close collaboration with internal teams, marketing partners, business stakeholders and external technical teams. PMs serve as the day-to-day contact for marketing partners on projects. The PM ensures the team is set up for success, and helps the team stay focused on the goals.
PMs are effective communicators between marketing partners and agency stakeholders (technical/non-technical). At any given time, PMs must be able to manage a workload of approximately 15-60 projects with life cycles of several weeks to several months.
Specific responsibilities include:
Develop strong partnerships with the internal teams to provide a unified voice of the agency to marketing partners
Provide accurate assessments and counsel during project pipeline planning and project intake conversations, to determine feasibility, resource availability, and completeness of information for scoping
Run projects of all Tiers with agency resources, from project intake to delivery to project retrospective analysis
Manage marketing partner expectations on projects, including timing, scope, and next steps
Manage workflow using the agency’s project management system, Workfront, including opening jobs, managing timelines, securing resources, managing communications
Move projects forward by removing blockers, mitigating risks and escalating friction points in a timely manner for further resolution
Provide ongoing visibility of project health by maintaining up-to-date project information in Workfront for various reporting and analysis
Act as liaison between technical, strategy, creative, account and production teams to ensure end results deliver on time
Act as primary or support project manager on projects, as needed
Participate and support team health through cross-functional team partnership
Offer feedback, participate and pilot team and agency initiatives
What you have
Qualified candidates have a minimum of 3-5 years of account and project management experience working directly with clients, creative teams and technical teams. A strong solutions-oriented approach, user-experience focus and understanding of agency processes required. They must also have 6 months-1 year of experience with Schwab related services as a current or recent contractor or employee.
A proven track record of success delivering a wide range of medium and large-scale projects
Ability to balance multiple priorities and multiple projects with strong attention to detail
Experience working within an established agency, consultancy or marketing firm
Proven ability to collaborate and build relationship across disciplines
Have a solid grasp of basic and advanced project management principles along with experience in successfully applying and advancing those principles
Ability to make good decisions quickly and provide alternate solutions in times of problem
Ability to excel in a team environment
Strong organizational, time-management and problem-solving skills with attention to detail while working under pressure
Experience with enterprise level project management tools such as Workfront, JIRA or Basecamp
A positive attitude and the flexibility to operate in an environment with deadlines and changing demands
Proficiency with Windows
Excellent verbal and written communication skills
Experience in highly regulated environments or at a financial institution is a plus
Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual's status in any group or class protected by applicable federal, state or local law.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
Qualified candidates have a minimum of 3-5 years of account and project management experience working directly with clients, creative teams and technical teams. A strong solutions-oriented approach, user-experience focus and understanding of agency processes required. They must also have 6 months-1 year of experience with Schwab related services as a current or recent contractor or employee.
A proven track record of success delivering a wide range of medium and large-scale projects
Ability to balance multiple priorities and multiple projects with strong attention to detail
Experience working within an established agency, consultancy or marketing firm
Proven ability to collaborate and build relationship across disciplines
Have a solid grasp of basic and advanced project management principles along with experience in successfully applying and advancing those principles
Ability to make good decisions quickly and provide alternate solutions in times of problem
Ability to excel in a team environment
Strong organizational, time-management and problem-solving skills with attention to detail while working under pressure
Experience with enterprise level project management tools such as Workfront, JIRA or Basecamp
A positive attitude and the flexibility to operate in an environment with deadlines and changing demands
Proficiency with Windows
Excellent verbal and written communication skills
Experience in highly regulated environments or at a financial institution is a plus
Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual's status in any group or class protected by applicable federal, state or local law.
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.