Digital Product Manager
Your Opportunity
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Sr Manager, Digital Product Management will work within a matrixed organization of marketing stakeholders, product, technology owners, business partners, and end-users to achieve shared objectives of streamlining our overall communication architecture while also driving increased scale and efficiency. This role will be responsible for leading the strategy on platforms and products, manage communication on all products and projects within the programs, work closely with stakeholders and business partners to remove blockers, manage schedules, manage SOW, and manage budgets for LOB. This individual will schedule and manage meetings with stakeholders and business partners and will manage a product management dashboard, create and manage presentation decks and roadmaps to influence stakeholders and leadership for future state, and meet regularly with internal and external teams, marketing partners, and technical audiences to document product and tech requirements to meet the needs of our customers.
- Own all aspects of the platform, from development and implementation to production, including understanding stakeholder needs, prioritizing potential solutions, and measuring success through key metrics.
- Ensure our technology ecosystem can support the strategic objectives and use cases identified by business and marketing partners.
- Evaluate existing technology, processes, and operating models to identify and capitalize on opportunities for optimization and improvement.
- Advocates for holistic approaches to marketing capability solutions with a focus on automation, scale, and efficiency.
- Provides the bridge between the business and/or marketing stakeholders and the platform and technology teams supporting those products, ensuring priorities are clearly aligned across all-stakeholders.
- In partnership with BSA, understands how platform features, capabilities and enhancements may benefit business and marketing stakeholders, and identifies opportunities for piloting and long-term adoption of both new and existing features.
- Understands business objectives, and supports translating those objectives into detailed use cases, business requirements, and provides all other documentation and input required by technology partners.
- Develop a deep understanding of client needs, build close relationships with key stakeholders, and deliver positive outcome-oriented solutions.
- Supports the development of documentation, training, best practices, and other resources to increase overall adoption and efficiency of the broader team.
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
- 6+ years of full-time work experience with product management, preferably within a large organization.
- Experience in developing and executing product strategies and roadmaps, business cases, and other product development responsibilities.
- Experience with communications spanning a range of needs; knowledge and experience with UI/UX.
- Strong creative-problem solving abilities, process optimization, and ideation when dealing with complex digital ecosystems.
- Dynamic relationship, partnership, and collaborative skills; a strong teammate with experience working with others to champion initiatives across multiple departments.
- Strong project management skills, including diligence, high sense of responsibility, and the ability to work efficiently, independently, and proactively.
- High degree of comfort dealing with ambiguity, motivated to get results while operating autonomously in a dynamic and fast-moving work environment.
- Excellent communication skills, both written and verbal, as well as the ability to develop concise and effective presentations and communications tailored to specific audiences spanning range of technical, marketing, and strategic backgrounds.
- Strong attention to detail. Ability to work well under pressure.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
What you are good at
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
- 6+ years of full-time work experience with product management, preferably within a large organization.
- Experience in developing and executing product strategies and roadmaps, business cases, and other product development responsibilities.
- Experience with communications spanning a range of needs; knowledge and experience with UI/UX.
- Strong creative-problem solving abilities, process optimization, and ideation when dealing with complex digital ecosystems.
- Dynamic relationship, partnership, and collaborative skills; a strong teammate with experience working with others to champion initiatives across multiple departments.
- Strong project management skills, including diligence, high sense of responsibility, and the ability to work efficiently, independently, and proactively.
- High degree of comfort dealing with ambiguity, motivated to get results while operating autonomously in a dynamic and fast-moving work environment.
- Excellent communication skills, both written and verbal, as well as the ability to develop concise and effective presentations and communications tailored to specific audiences spanning range of technical, marketing, and strategic backgrounds.
- Strong attention to detail. Ability to work well under pressure.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
Why Schwab?
At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.
Hear from employees: What’s it like to work at Schwab!
The benefits of working at Schwab : a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.