Welcome to the team Welcome to the New Schwabbie Hub, the ultimate destination for our newest Client Service and Support team members. Here, you’ll discover all the important information you need to prepare for your first day on the job. Read about our comprehensive Schwab Service Academy, Schwabbie benefits, Employee Resource Groups, what to wear, and much more.
As a new Client Service and Support team member, you will participate in our six-month Schwab Service Academy (SSA) that’s designed to set you up for success. Lead by a team of professional mentors, the program will help expand your understanding of financial concepts and give you hands-on experience working with real Schwab clients in a controlled setting. As a CS&S professional you will receive a variety of calls from Schwab clients, listen to a sample phone call.
As a part of our commitment to creating an inclusive work environment, we’ve formed Employee Resource Groups (ERGs) that bring together Schwabbies who share common interests, experiences, and backgrounds. Open to all employees, these groups provide a space for individuals to connect, support each other, and advocate for awareness in the field of finance.
Learn how our ERGs are helping individuals to expand their network, develop leadership skills, and drive positive change in our communities.
Financial literacyAt Schwab we're invested in financial well-being for all. For us, financial literacy is more than a passion. It's a responsibility and a commitment to empower Americans with the financial education and confidence needed to achieve their hopes and dreams.
As a new Schwabbie, you will have the opportunity to grow your knowledge in the field of finance through concepts like Schwab's Essentials and 7 Investing Principles. Learn more about the Charles Schwab Foundation and Moneywise America™, our flagship financial literacy program designed to give teens the skills they need to be financially fit, with a focus on reaching youth in under-resourced communities and schools.
BenefitsAs a Client Service and Support team member, we empower both your personal and professional success. Apart from the training you’ll receive, our comprehensive benefits are designed to help you strike a healthy balance between work, life, and everything in between.
Benefit Highlights
What do I wear?Schwabbies are empowered to present as their authentic self while using their best judgement.
Client Service and Support encourages you to 'dress for your day'. What does that mean? Think about your activities or interactions you may have throughout the day and make appropriate outfit choices to help you feel confident and comfortable.
Dress for your day examples
