Market Leader - Director (PL)
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Independent Branch Services leads Schwab’s growing network of franchise locations called Independent Branches. We use our strong national brand and partner with local advisor talent to extend Schwab's retail presence into affluent communities that were previously underserved by our branch network. The Independent Branch Market Leader supervises multiple Independent Branches within their region. The Market Leader is responsible forleading franchisees—called Independent Branch Leaders (IBLs)—to help them successfully develop and grow their franchise businesses and advance Schwab’s reputation and brand awareness in their local communities.
As theMarket Leader for the Southeast region, you will lead and supervise your franchisees to deliver the Schwab experience to a growing set of affluent clients. As part of the Franchise Field team and working with partners you will be responsible for driving regional performance—measured in NNA (net new assets), Advisory Solutions, and client satisfaction. You’ll ensure a strong culture of compliance, risk management, and supervision. You’ll collaborate with other branch partners to help your franchisees develop growth strategies, improve practice management processes, and deliver an outstanding client experience. By leveraging technology, teammates, and business partners, you will help the franchisees overcome challenges and deliver outstanding results.
As part of the broader Franchise Leadership team, you will contribute to the ongoing evolution of the program. This can include activities such as representingthe franchise network to other organizations and executives—highlighting recent successes, initiatives, and opportunities to improve. It can also include leading change initiatives within the franchise program.
This role requires 40%-60% travel, and can be telecommute from the Southeast region, states include Texas, Louisiana, Georgia, Alabama, Arkansas, Florida, Mississippi, North Carolina, and South Carolina.
What you’re good at:
- Influence Leadership – Achieve desired outcomes and results by inspiring, encouraging, and persuading through trusted relationships
- Driving Long-term Results – Focused on long-term franchisee/franchisor success and shareholder value; not just beating short-term expectations
- Risk Management – Drive a culture of compliance and instill strong supervision mentality within the region; implement and enforce applicable rules, regulations, policies and procedures; understand business risks and work closely with Supervision and Controls, Compliance and Legal teams to anticipate and address concerns and issues.
- Interpersonal Effectiveness – Innate ability to connect with others in a way that cultivates trust and promotes accountability; understand the strengths and weaknesses of others and anticipate how they will react to a situation
- Growth Mentality – willingness to learn from mistakes, be inquisitive, and be receptive to feedback
- Advocating – Listen carefully to constituents to understand key needs and challenges; share feedback with relevant leadership and assertively pursue improvements on their behalf
- Change Leadership – Ability to thrive in an evolving environment; help others navigate stressful situations and lead the region through the change management process
- Entrepreneurial Orientation- Tendency to seize opportunities and inspire others along the way
- Personal Accountability – Exhibit a high level of ownership and demonstrate a positive, can-do attitude
- Brand Ambassador – Represent the Schwab brand well and be an ambassador in all interactions; lead by example
- Strategic Partnerships – Develop strong relationships with key partners throughout the organization; help them understand unique
What you have
Required:
- Ability to set clear expectations and hold teams accountable for significant results, raising the team up to their full potential through leadership, coaching, and support
- 7+ years of sales and leadership experience in financial services
- Prior financial services sales management experience as well as exposure to other branch functions including Operations, Technology, Human Resources, Supervision, Compliance, etc.
- Proven track record of building and developing strong and collaborative teams through engagement
- Ability to inspire shared vision with a strong drive for results
- Ability to build and sustain strong trusted partnerships with employees, peers and colleagues in other work groups
- Sound and decisive operational & supervisory judgment
- Constant drive for innovation and continuous improvement that benefits the client experience
- Commitment to holding yourself and others to high degree of integrity
- Skills in providing guidance and leadership to a team of franchisees who are responsible for their employees’ coaching, development, recognition and performance management
- Bachelor’s degree
- Active and valid Series 7
- Active and valid Series 9/10
- Active and valid Series 66
- Life & Variable Annuity Insurance License
Preferred:
- Active and valid Series 24 preferred
- CFP/CFA/CIMA/AAMS/CWS preferred
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Required:
- Ability to set clear expectations and hold teams accountable for significant results, raising the team up to their full potential through leadership, coaching, and support
- 7+ years of sales and leadership experience in financial services
- Prior financial services sales management experience as well as exposure to other branch functions including Operations, Technology, Human Resources, Supervision, Compliance, etc.
- Proven track record of building and developing strong and collaborative teams through engagement
- Ability to inspire shared vision with a strong drive for results
- Ability to build and sustain strong trusted partnerships with employees, peers and colleagues in other work groups
- Sound and decisive operational & supervisory judgment
- Constant drive for innovation and continuous improvement that benefits the client experience
- Commitment to holding yourself and others to high degree of integrity
- Skills in providing guidance and leadership to a team of franchisees who are responsible for their employees’ coaching, development, recognition and performance management
- Bachelor’s degree
- Active and valid Series 7
- Active and valid Series 9/10
- Active and valid Series 66
- Life & Variable Annuity Insurance License
Preferred:
- Active and valid Series 24 preferred
- CFP/CFA/CIMA/AAMS/CWS preferred